These Billing Terms and Conditions (“Terms”) govern the payment and billing practices of Aquarix Sports LLC (“Aquarix,” “we,” “our,” “us”) for all purchases made through our online store. By placing an order with us, you (“customer,” “you,” “your”) agree to these Terms.
1. Accepted Payment Methods
We accept the following forms of payment:
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Major credit and debit cards (Visa, Mastercard, American Express, Discover)
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PayPal
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Other digital wallets as available at checkout
Payment is processed securely through our payment providers. We do not store full credit card details on our servers.
2. Payment Timing
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All orders must be paid in full at the time of purchase.
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We do not ship products until full payment has been received and cleared.
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If a payment fails or is declined, your order will not be confirmed.
3. Prices, Taxes, and Fees
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All prices are listed in U.S. dollars (USD).
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Applicable sales tax will be calculated at checkout based on your shipping address.
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Shipping fees are displayed during checkout and are part of the final payment amount.
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Aquarix is not responsible for any additional duties, tariffs, or customs fees that may apply to orders shipped outside the United States.
4. Recurring Charges (if applicable)
If you sign up for a subscription product or service, you authorize us to automatically bill your chosen payment method on a recurring basis until you cancel. Cancellation must be made before the next billing cycle to avoid additional charges.
5. Refunds and Returns
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Our return and refund policy is described in detail in our Shipping & Returns Policy, which is incorporated by reference into these Terms.
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Refunds, when applicable, will be credited back to the original payment method used. Processing times may vary depending on your bank or payment provider.
6. Late or Failed Payments
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If your payment method is declined for a recurring charge, we may attempt to process it again.
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We reserve the right to suspend or cancel your order or subscription if payment cannot be collected.
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Any costs associated with chargebacks or payment disputes may be passed on to the customer.
7. Order Confirmation and Receipts
Once payment has been successfully processed, you will receive an order confirmation email with payment details. Please retain this receipt for your records.
8. Errors in Billing
If you believe you were incorrectly charged, please contact our support team within 7 days of the charge. We will investigate and, if applicable, issue a correction or refund.
9. Fraud Prevention
We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or violation of these Terms.
10. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.
11. Contact Information
For any questions regarding billing or payments, please contact us at:
Aquarix Sports LLC
980 Lambert Ln
Bartlett, IL, 60103